Privacy Policy

Effective Date: 06/08/2026

1. Introduction

This Privacy Policy explains how First Byte LLC ("First Byte", "we", "our" or "us") collects, uses, stores and protects your personal information when you use the FX-Plus mobile application, website and related services (the "Platform"). It should be read together with the FX-Plus Terms of Use.

2. Scope of this Privacy Policy

This Privacy Policy applies to the generic FX-Plus application published by First Byte LLC, the FX-Plus website and related services.

3. Information We Collect

Depending on the features you use, we may collect the following categories of personal information:

• Account information such as your name, mobile phone number, email address (where provided), and profile information.
• Information relating to your participation in loyalty programs, including purchase history, bonus history, loyalty status and your unique QR identifier used to identify your account within participating loyalty programs.
• Technical information such as device type, operating system, application version, IP address, log information and diagnostic data.

4. How We Use Your Information

• Create and manage your account.
• Verify your identity using SMS or other authentication methods.
• Operate the Platform and participating loyalty programs.
• Display your purchase history, bonus history and loyalty information.
• Send security notices, service messages and loyalty notifications.
• Protect the Platform against fraud, abuse and unauthorized access.
• Maintain, improve and support the Platform.
• Comply with legal obligations.

5. Sharing Your Personal Information

We share your personal information only where necessary to operate the Platform, provide loyalty program services, or where required by applicable law.

Your information may be shared with:

• The Merchant whose loyalty program you have joined, so the Merchant can identify you, record eligible purchases, manage your loyalty account, award bonuses or rewards, and provide customer support.
• Service providers that assist us in operating the Platform, including providers of authentication, SMS delivery, cloud hosting, analytics, technical support, and other infrastructure services.
• Government authorities or other authorized organizations where disclosure is required by applicable law or to protect our legal rights, prevent fraud, or ensure the security of the Platform.

All third parties that process personal information on our behalf are expected to protect that information and use it only for the purposes for which it was provided.

We do not sell, rent, or otherwise disclose your personal information for third-party marketing purposes.

6. Data Security

We implement reasonable technical and organizational measures to protect personal information, including encrypted communications, authentication controls, role-based access, monitoring and backups. We regularly review and update our security measures to help protect the Platform and the personal information we process.

7. Data Retention

We retain personal information only for as long as necessary to provide the Platform, operate loyalty services, comply with legal obligations, resolve disputes and protect legitimate business interests.

When your account is deleted, personal information will be deleted or anonymized where practical, unless we are required to retain it for legal, security or fraud prevention purposes.

8. Your Rights and Choices

• Update your profile information.
• Manage notification preferences where available.
• Request deletion of your account.
• Contact us regarding your personal information.
• Request correction of inaccurate personal information, where applicable.

9. Cookies and Similar Technologies

The FX-Plus website may use cookies and similar technologies to improve functionality and user experience. Additional information is available in the Cookie Policy.

10. Children's Privacy

The Platform is not intended for children under the age required by applicable law unless they use the Platform with the consent of a parent, guardian or as otherwise permitted by applicable law.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available through the Platform and on the FX-Plus website.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is processed, please contact us:

First Byte LLC

Website: https://www.fxplus.tj

Email: support@fxplus.tj